Keep these things in mind when setting your new password: Your password must be at least 8 characters; a mix of uppercase letters and numbers is recommended. OTP codes are valid for 5 minutes — if unused, you'll need to request a new one. The entire process typically takes under 2 minutes.
If you don't receive the OTP, check your spam folder (for email) or use the "Resend" option. If the issue persists, contact AQ999 APK via Live Chat in Bangla — the support team will verify your identity and assist you manually.
You Can Change These Yourself: Profile picture, contact address, preferred language, and notification settings. Log in to your account → click the profile icon at the top right → select "Profile Settings" → make your changes and save.
To Change Your Mobile Number This change requires support team assistance as it involves a security-sensitive update. Contact live chat or email support@aq999apk.asia with your old and new number. Once your identity is verified, the change is typically completed within 24 hours.
Name or Date of Birth This cannot be changed, as it must match your KYC documents. If incorrect details were provided, please contact support with a copy of your ID to have it corrected according to your NID.
What you'll need to create an account:
• Full name (must match your NID)
• Date of birth (must be 18 or older)
• An active mobile number (to receive OTP)
• A valid email address
• A unique username
• A strong password (at least 8 characters)
What you'll need for KYC verification (before your first withdrawal):
• National ID (NID) — front and back photos
• Selfie (holding your NID)
• Payment account (in your own name — bKash, Nagad, etc.)
Registration is free and typically takes under 3 minutes. KYC verification is usually approved within 1–2 business days of submission. If you run into any issues, contact us via Live Chat.
Steps to claim your bonus:
1. Complete your registration on AQ999 APK.
2. Log in and go to the "Deposit" option.
3. Deposit a minimum of ৳200 Deposit.
4. Based on the deposit amount, 150% Bonus It will be credited to your bonus balance automatically.
Before using your bonus, here's what you need to know:
• Bonuses come with wagering requirements — meaning you need to place a certain amount in bets using the bonus funds before you can withdraw.
• Wagering Requirement Details On the Voucher page Available.
• If you have a promo code at the time of your first deposit, enter it to receive the bonus.
• The welcome bonus can only be claimed once per account.
If a bonus hasn't been credited, wait 30 minutes. If it still hasn't appeared, contact support with your deposit receipt.
For the best browser experience:
• On Android, use Chrome or Firefox — both work best with AQ999 APK.
• Both Safari and Chrome work great on iOS.
• Keep your browser updated — some games may not load correctly on older versions.
What You Can Do on the Browser: Registration, login, deposit and withdrawal, all types of betting, Live Casino, slots, crash games, and live chat support — everything works right in the browser.
A stable internet connection is important for a smooth browser experience — especially during Live Casino and live betting sessions. A 4G or Wi-Fi connection works best. You can also add the AQ999 APK website as a shortcut on your home screen for an app-like experience.
If a match is completely cancelled: If a match is cancelled before it begins, your full stake will be refunded — typically credited to your account within 24 hours.
If a match is abandoned mid-game: For cricket, if the result is determined by the Duckworth-Lewis method, bets will be settled accordingly. If no result is reached, stakes will be refunded. For football, a match is generally considered valid if at least 75 minutes have been played.
In Live Betting (In-play) Bets placed on events that have already occurred are settled based on the score at that point. Funds for unsettled bets are blocked in your account and become available only after settlement. If you have any questions about a settlement, contact us via Live Chat with your bet reference number.
Available Sports: Football (Premier League, La Liga, Bundesliga, Champions League, and other top global leagues), Tennis (ATP & WTA Tour including Grand Slams), Badminton, Basketball (NBA), Volleyball, Hockey, and Esports (CS2, Dota 2, League of Legends).
Football Betting Markets:
• Match Result (1X2)
• Whether both teams will score (BTTS)
• Total goals (Over/Under)
• Half-time / Full-time result
• First Goalscorer
• Live Betting (in-play)
To bet on a new sport or league, use the search bar in the Sports section or browse the left-hand menu. For live matches, go to the "Live" tab — you'll find all ongoing matches there.